Connecting at the edge: Cycles of commodification and labour control within food delivery platform work in Belgium

In this paper we examine how commodification and labour control unfold within a digital platform, focusing on the connections between its users workers. Based qualitative study covering couriers, clients, restaurants management of food delivery platform in Belgium, shed light complexity commodification, explaining simultaneously empowers disempowers all participants. We illustrate fosters by granting access to transactions fuelling competition, while at same time increasing dependency through withholding information from so doing, contribute understanding platforms exert create, extract capture value connecting workers with each other use technology.